Quadrant Solutions has named Verint Experience Management a top performer and technology leader in the 2021 SPARK Matrix Analysis of the Global Voice of the Customer (VoC) Platforms Market.
The in-depth analysis evaluated the products, market presence, and value proposition for the major VoC platform vendors. Verint was among those ranked as top performers that provide a sophisticated and comprehensive technology platform to address a variety of VoC, voice of the employee (VoE), and other customer experience use cases to enhance products and services, operational efficiency, and drive personalized customer engagements in an omnichannel environment.
Verint Experience Management is at the forefront of providing a modern architecture, comprehensive out-of-the-box capabilities, and integration and interoperability with various data sources and marketing execution systems.
Download the full report to see how we can help create a winning experience management strategy for your organization.