Our user forums are designed to share best practice around functionality and to discuss the challenges that face end-users in the ever-changing contact centre environment. This day specially organised for the users of the following:

  • Workforce Management
  • Quality Management
  • Speech Analytics
  • eg Backoffice

As always we dedicate an open session – Ask the Experts – to any questions. You can submit your questions in advance via this registration. You can find available agendas below.