Verint | Knowledge Management Cloud QuickStart

Knowledge Management Cloud QuickStart

Verint’s Knowledge Management Cloud QuickStart uses artificial intelligence to quickly help agents find answers to customer requests.

Key features include:

AI-driven search results
Favorites, quick links, filters, bookmarks, alerts, and automated content clustering
Agent feedback and voting for continuous improvement and to encourage adoption
Decision trees for process adherence
Multiple content types and authoring approval workflow

This QuickStart is available immediately and can be deployed in a matter of weeks in the Verint Cloud. Complete the short form and a Verint representative will contact you shortly.

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