Knowledge Management Cloud QuickStart
Verint’s Knowledge Management Cloud QuickStart uses artificial intelligence to quickly help agents find answers to customer requests.

Key features include:

  • AI-driven search results
  • Favorites, quick links, filters, bookmarks, alerts, and automated content clustering
  • Agent feedback and voting for continuous improvement and to encourage adoption
  • Decision trees for process adherence
  • Multiple content types and authoring approval workflow
This QuickStart is available immediately and can be deployed in a matter of weeks in the Verint Cloud. Complete the short form and a Verint representative will contact you shortly.
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