Format: On-Demand
CX Success with Verint Customer:
Patterson Dental is a trusted partner of dental practices, providing technology, products, services and programs that enhance the dental practice lifestyle and patient experience. Patterson attributes much of their CX success to leveraging a wide range of Verint solutions.
Join Kevin Stundon, Workforce Manager at Patterson Dental, to learn about the value Patterson derives from their Verint solutions and how they are setting them up for success in the future.
Join this webinar to learn:
- How success bred success in their workforce engagement journey
- Valuable lessons in change management and employee inclusion
- The value Patterson derives from their Verint solutions
Register for the Webinar
Presenters
Kevin Stundon
Workforce Manager — Patterson Dental
Kevin Stundon specializes in Operational Leadership at Patterson Dental. As Workforce Planning Manager, Kevin uses business intelligence and application administration to advance the contact center thought increased efficiency, focused employee and customer experience, and modernizing processes.
Celia Fleischaker
Chief Marketing Officer — Verint
Celia Fleischaker joined Verint as CMO in 2020. Celia is a data-driven leader at heart with a natural ability to authentically listen to, engage with, and advocate for critical audiences to positively influence the market.
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