Decision Makers’ Guide to Enterprise Intelligent Assistants (2021 Edition)

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The Opus Research team explores the intelligent assistance solution stack in this 2021 edition report. As 13 top enterprise virtual assistant providers continue to grow and offer a wide range of “enabling technologies”, this annual report evaluates and compares these firms to better understand their platforms & technology, integration points & scalability, track record and future vision. You’ll learn how Verint and other market leaders incorporate data or processes that Opus Research calls “Conversational Intelligence” and get a side-by-side view of how these intelligent assistant providers stack up in the “Intelliview Map”. Enterprise decision makers should consider:

  • The evolution of intelligent assistants – from risky to robust
  • Expediency and complexity – what’s most important
  • The impact of Google, Amazon, IBM and Microsoft
  • Automation and conversational service support
  • How the pandemic has accelerated intelligent assistant adoption
  • The selection criteria for today’s top intelligent assistant providers

Verint would like to share details on events, webinars, best practices and thought leadership with you.

Download your copy of the ‘Decision Makers' Guide to Enterprise Intelligent Assistants (2021 edition) to get a comprehensive assessment of enterprise-grade Intelligent Assistant solution providers that lead the market with their technologies and vision.