After more than a year of staff working from home and now slowly returning to the office, companies face new challenges. The pandemic accelerated trends for working and shopping from home — and these trends require new approaches for engaging customers and employees. How are leading brands adopting cloud technology while balancing remote and in-office staff?
Join Jake Burns, AWS Enterprise Strategist, Jaime Meritt, Chief Product Officer at Verint, and Celia Fleischaker, Chief Marketing Officer at Verint, as they discuss how technology, automation, and a hybrid workforce of humans and bots are helping meet higher customer and employee expectations.
Attend this webinar to learn:
- How leveraging the cloud can provide differentiated, agile customer experiences.
- How AWS and Verint are setting companies up for success with the new global workforce.
- What market trends and technology requests companies need to be prepared to embrace.