5
Best-in-Class
4
Advanced
3
Evolved
2
Established
1
Aware
Do you know how your customer experience ranks in comparison to your competitors?
What about where you need to focus improvements to ensure you drive improved CX outcomes?
The Verint CX Maturity Assessment is a 5-minute check of your organization’s CX Maturity. Once you complete the assessment, you will receive an immediate and emailed readout detailing:
- Your CX maturity rating with accompanying explanation
- Further insight on specific behaviors evident in companies of your CX maturity level
- Realistic next steps for improvement