Panel Discussion: Centralized Branch Scheduling

Branches at banks and credit unions are continually evolving: mergers and acquisitions, customer demands to be on multiple channels, branch closings and consolidations. Ensuring you have the right staff at the right place and at the right time is more challenging than ever.

How do you know it’s time to implement a centralized branch scheduling solution?

Hear from Stacey Honea, Manager, Branch Banking Workforce Planning at Truist, and Ian Ramlill, Senior Manager, Delivery and Technology Strategy (WFM) at TD Bank, as they discuss:

  • What prompted them to implement centralized scheduling
  • The team structure, process and how they monitored execution
  • The benefits they experienced.
Watch now this panel discussion facilitated by Bob Borgstrom, Director of Client Management to hear why it was time for a one centralized branch scheduling solution.
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