Branch Operating Models

Hear banking executives Paul Speight, Director of Business Optimization, Lloyds Banking Group, and John Halechko, EVP, Director of Retail Banking, Associated Bank, discuss emerging branch operating models that are new or have reemerged as a result of the current retail banking climate. A few of these models include:

  • Appointment only, or a hybrid of by appointment and limited walk-in hours
  • Universal banker or all banker model (ABM)
  • Hub and spoke model and more

Check out the other Emerging Branch Operating Models discussed in this recording.
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