Verint | Chatbots, Intelligent Virtual Assistants & Live Chat: What’s Right for Your Company?

eBook: 5 Intelligent Virtual Assistant Case Studies: Key Insights to Drive Your AI Strategy

Your customers, and your conversations with them, are key to the success of your business. Adopting AI to power those conversations is a big decision with potentially groundbreaking ramifications for both your brand and your bottom line. Unfortunately, the industry is vast and changing rapidly, making it difficult to decide which technology or system is right for your business.

We’ll help you on your journey to find the best solution for your business when it comes to chat technology and delivering a better customer experience. In this eBook, we’ll explore the limitations and capabilities of the three major enterprise chat technology options: live chat, chatbots and intelligent virtual assistants.

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