RESEARCH
Verint Experience Index: E-Gov (H2 2018)

Digital is Driving the Federal Customer Experience

Citizens are taking an increasingly digital-first path in interactions with federal agencies and sites. What does it take to keep up?

Read the FXI: E-Government Index to see which sites top the rankings in the second half of 2018 — and learn how ForeSee can help agencies comply with customer experience mandates set out in the 21st Century Integrated Digital Experience Act (IDEA) and the Office of Management and Budget (OMB) Circular A-11.

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