RESEARCH
Verint Experience Index: E-Gov (H1 2018)

See How 100 Federal Sites Rank On Customer Experience, Plus Learn More About Meeting A-11 Customer Feedback Guidelines

While digital is not (yet) every citizen’s preferred channel, it remains the channel that yields the highest level of satisfaction, according to ForeSee research.


Read the FXI: E-Government Index to see which sites top the rankings in the first half of 2018 — and learn how ForeSee can help agencies prepare for OMB Circular A-11 compliance by leveraging our customer journey workshop.

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