RESEARCH
Verint Experience Index: E-Gov (H1 2019)

Digital Is Driving the Federal Customer Experience

Citizens are taking an increasingly digital-first path with their federal agency interactions. Which sites are delivering on CX, and what can all agencies do to go beyond A-11 and exceed expectations?


Read the E-Government Index to see which sites top the rankings in the first half of 2019 — and learn how ForeSee can help agencies exceed OMB Circular A-11 mandates.

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