The ForeSee Digital Experience Index (DXI)
and NPS Rankings, Q3 2018
The Best in Digital—Top Brands Ranked by Consumers
What delights digital consumers and which sites are delivering? The Verint ForeSee Digital Experience Index has answers. Based on input from 12,500 consumers, the report ranks 50 leading sites in retail, banking, media, and other industries to reveal who’s winning and why. Our data shows you:
- How much digital experiences positively impact NPS
- Which financial services brand is outranking digital leaders in key satisfaction areas
- Who’s competing best with native digital brands like PayPal, Amazon, and Instagram
- Which digital experience elements drive customer satisfaction
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Net Promoter, Net Promoter System, Net Promoter Score, NPS and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Fred Reichheld and Satmetrix Systems, Inc.