On-Demand Webinar

The Digital Customer Experience

Opportunity for Health Insurers

Exceptional digital CX gives health insurance customers a reason to stay.

What do insurance providers have to gain by improving the digital customer experience? Conventional wisdom says insurance customers follow the money. But exceptional digital experiences give people a reason to engage with and commit to your business.

How are customers succeeding — or not — when they want to find a new doctor or compare insurance plans? What opportunity exists for great customer experience during virtual visits? Plus, we show how data privacy concerns could be preventing adoption of health monitoring apps.

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