Verint Experience Index:
E-Gov 2H 2019

What’s the state of satisfaction with the Federal Government? See what’s driving a great digital experience for sites and services.

Being a digital leader requires discipline—but it comes with benefits. Our new Verint Experience Index: E-Gov 2H 2019 ranks the digital experience of many federal sites and services. Read the report to learn:

Which sites are delivering on digital experience
How the public sector stacks up against the private sector
Why the CX Value Chain can help you move from improvement to transformation

Net Promoter, Net Promoter System, Net Promoter Score, NPS and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Fred Reichheld and Satmetrix Systems, Inc.

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Verint Experience Index: E-Gov 2H 2019

What’s the state of satisfaction with the Federal Government? See what’s driving a great digital experience for sites and services.

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Verint Experience Index:
E-Gov 2H 2019