Does the back office impact customer satisfaction? Absolutely.
Recent Aberdeen Group research shows that the #2 cause of customer dissatisfaction is back-office inefficiencies. They also discovered a new group of savvy organizations who are modernizing their back offices to better balance costs and service.
Join this webinar to learn:
- What makes modern back-office operations different
- The significant business impact of modernizing back-office activities
- Three building blocks to modernize your back office
- Real-life success stories from modern back-office leaders
*Can't attend this webinar? Register anyway! A link to the recording will be emailed to all registrants within two business days of the live webinar.