What delights digital consumers and which companies are delivering market-leading digital experiences? The Verint ForeSee Digital Experience Index has the answers. Based on input from 12,500 consumers, the report ranks leading consumer sites to reveal who’s winning and why.
Our latest research from Q4 shows:
- The continued impact of digital experiences in positively impacting NPS
- How Walmart’s investments in digital are paying off
- How PayPal is challenging traditional banks on satisfaction
- Which brands make the top-10 list on four key satisfaction drivers
ForeSee® is a registered trademark of ForeSee Results, Inc.
Net Promoter, Net Promoter System, Net Promoter Score, NPS and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Fred Reichheld and Satmetrix Systems, Inc.