We're pleased to report that Verint is among 26 assessed vendors in Gartner's annual Market Guide for VoC Solutions.

We believe Gartner was especially impressed with our technology, vision and our alignment with predicted future market direction.

Download your copy of the 2018 Gartner Market Guide for Voice of the Customer Solutions to learn:

  • Gartner's market definition, market direction and market analysis of the VoC landscape
  • Gartner's four perspectives on VoC market differentiation
  • Why Verint is recognized by Gartner in this VoC Market Guide



    • Gartner Market Guide for Voice-of-the-Customer Solutions,
    Jim Davies, Ed Thompson, 6 November 2018.

    Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.