After addressing some basic questions in part 1 of our Ask the Expert Series about machine learning based on a recent market poll, we are continuing the conversation about Machine Learning and what it actually means for your business in part 2.

Listen to this 30 minute discussion with Joe Dumoulin, Chief Technology & Innovation Officer of Verint Intelligent Self-Service and Jen Snell, Vice President, Product Marketing of Verint Intelligent Self-Service to better understand some of the challenges of Machine Learning for your business, the problems to solve, how to apply the right resources and evaluate the system after implementation, and discover:

  • How do you evaluate whether machine learning is useful and successful?
  • How do you make machine learning happen?
  • Why does machine learning fail and how do you fix it once it’s broken?