Top Sites Raise Digital Expectations, Set a High Bar for Insurance Providers

Amazon, PayPal, and other popular sites set the digital-experience benchmark for all businesses. This DXI shines the spotlight on health and property/casualty insurance sites to see how they compare, how they rank on CSAT and NPS, and how well they meet expectations. Download the report to understand:

Which devices and channels insurance customers turn to most.
How navigation, site information, and other drivers impact experiences.
What customers want from health and vehicle tracking apps.
Why adoption of virtual healthcare and digital claims is lagging.

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Top Sites Raise Digital Expectations, Set a High Bar for Insurance Providers

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