Amazon, PayPal, and other popular sites set the digital-experience benchmark for all businesses. This DXI shines the spotlight on health and property/casualty insurance sites to see how they compare, how they rank on CSAT and NPS, and how well they meet expectations. Download the report to understand:
- Which devices and channels insurance customers turn to most.
- How navigation, site information, and other drivers impact experiences.
- What customers want from health and vehicle tracking apps.
- Why adoption of virtual healthcare and digital claims is lagging.