ON-DEMAND WEBINAR:
Automated Quality: Building a Compliance Culture
ON-DEMAND WEBINAR:
Automated Quality: Building a Compliance Culture
Is your quality management program working?
How and where we work may have changed in recent times, but the regulations governing business have not. Screening a small percentage of calls may leave non-compliant interactions hidden, and risk fines, lost business or worse.
In this webinar we’ll explore how you can use process automation to review 100% of calls for compliance, identify problem areas and close those gaps.